What kind of pets do you allow? Do you permit exotic pets?
Dogs and Cats. No exotic pets.
How many pets may I have?
One per bedroom.
Are there any deposits, special fees, or monthly charges to have a pet?
$500 Deposit, $50 Monthly Pet Rent.
What must I bring with me to tour an apartment?
What are your fees and monthly charges?
UMC service charge $4.10, $50/mo per pet, additional parking spaces $100/mo.
What are the income and credit qualifications?
2.5 times rent to income ratio, no evictions or unlawful detainer actions, no bankruptcy in the past 5-years.
What is acceptable “proof of income” to sign a lease?
Offer letter or 2-most recent pay stubs from each employer, proof of income for other sources (social security benefits, pension, child support) self-employment requires 2-years tax returns (net income counted).
What happens if I qualify for an apartment, but my roommate does not?
The combined score for all adult lease signers is considered. If one roommate has a lower score but the overall score is within range, the household will be approved or approved with conditions.
Is my security deposit totally refundable?
Yes, unless any applicable charges at the time of move out.
If I get a job transfer, can I break the lease?
You are rent responsible through the end of the lease term or until a new household moves in, whichever comes first. There are no provisions for a lease break under the terms of the lease.
Can I change to a month-to-month lease plan after my first year?
We do not permit month-to-month lease terms. All households must renew in a term lease.
What utilities are included in my lease?
Sewer. Residents pay PG&E directly for their electricity and are billed separately through a third-party service for water, gas, and trash.
How long is the term of the lease?
Typically 12 months but it can vary.
Do you accept leases for short terms?
Am I required to have renters’ insurance?
Do you offer furnished apartments?
Do you offer corporate apartments?
If something needs to be repaired in my apartment, how do I report it?
Through your Tenant Web Access Portal.
When is my rent payment due?
On the first of each month and late on the 2nd.
What day of the month am I liable for a late charge?
The 6th day of the month.
Will you accept electronic payments from my bank?
Yes, you may set up auto payments through our online portal or you may pay by e-check. Credit card payments are accepted with a fee.
Is there a place where I can pay my rent after office hours?
Online through your Tenant Web Access Portal, no physical site after hours.
There is a person who might be staying with me for a while, is that permitted?
Consent is needed for guests staying longer than 14 days.
Do you have reserved parking?
Yes, 1 spot per unit, Additional spaces may be available for $100/mo.
I have a motorcycle, where can I park it?
In your assigned space only.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, if they are staying longer than two weeks.
Can I install my satellite dish at my apartment?
Yes, one per unit for an additional deposit and restrictions on size, location, and method of installation.
Do you have cable services?
We work closely with our cable provider representatives to ensure you receive the best service and rates possible, however we do not provide cable in your apartment. Our gym has cable television for your enjoyment.
Does the property have a fitness center?
Does the property have a swimming pool?
Does the property offer on-site recycling?
Yes, there are trash and recycling rooms on each floor for easy access.
Are gas grills permitted at your property?
No, no grills of any kind.
Is there any additional storage space available at your property?
Not yet, looking into options.
Are residents permitted to paint their apartment?
Will you accept my delivery packages for me?
Yes, UPS only and no signature required, all other carriers deliver to your door.
Do you have a list of Preferred Employers?
Where do I register to Vote?
You may register to vote when you put in your change of address with the Post Office.